I was very happy with the facility, the staff, and my tech who fully explained my procedure. The only thing I was NOT happy with at all was that I had to pay a $50 doctors fee, when I was told that a doctor is not needed for the hair removal procedure. Unless there were to be a complication, that is the only time I would see a doctor, and then at that time, I do understand paying a fee. If I had not already prepaid for treatments, I may not have scheduled future procedures due to the extra fee. When I asked why I need to pay this if I don't see a doctor, I was just told it's their policy and there was no further explanation.